FAQ

Frequently asked questions

  • What is therapeutic sound?

    Therapeutic sound is a new genre that combines soothing music with specific psychoacoustic elements that are designed to activate your body's parasympathetic nervous system (also known as your 'relaxation response'). Some of these qualities include:

    For more information about these elements, please visit our technology page.

  • Should I listen to the compositions using headphones or speakers?

    Using headphones or earbuds is recommended so that you can experience the strongest possible response to the composition. There are specific psychoacoustic techniques at play in our compositions that take advantage of the binaural (i.e., two ears) aspect of our auditory system. This is most pronounced while listening using headphones or earbuds.

    It is still possible to benefit from the compositions while using external speakers. Simply play them softly in the background. However, if there is an unpleasant pulsing sound, then switch to headphones or use a different stereo system. Some external speakers do not accurately reproduce the psychoacoustic techniques employed by the compositions.

  • Do I need to disable my playback device's equalizer settings?

    Yes!

    Be sure that any equalizer settings on your playback device are disabled. Many stereo systems and MP3 players allow you to change the bass, treble and mid‐range frequencies to help your songs sound brighter or more or less bassy. These settings should be "flat" when listening to the sound compositions from whatsyourtone.com so that the psychodynamic nature of the sound is not changed. You do not want anything that would "enhance" or modify the audio signal.

    Many modern devices allow you to alter their output by using a "bass boost", or by making the music sound more like "jazz", "rock", etc. If any of these settings are activated on your device, be sure to disable them prior to listening to our therapeutic sound compositions.

  • Can I listen to these albums in my car?

    No.

    Since our compositions have a strong sedative effect, please do not listen to any of them while driving or operating any equipment that demands a quick response time from an alert operator.

  • Can I purchase physical CDs?

    Our albums are only available as digital downloads.  Most recording artists create one album of their music, and are able to offer both physical CDs as well as digital downloads.  However, at whatsyourtone.com, we need to create twelve distinct versions of the same album -- one for each tone in the western musical scale.  The costs of manufacturing twelve different physical albums for every new release would simply be too high.

    Digital downloads offer convenience and immediacy. You can analyze your voice at whatsyourtone.com and download a composition in your tone mere minutes after the analysis is complete! And after purchasing a digital download, you are more than welcome to burn the composition to a CD using your own personal computer.

  • Do I have to read anything special when recording my voice?

    Read whatever you'd like! The narrative provided on the recording page is just an example and is there for your convenience. You can dictate anything, whether a passage from a book, newspaper, or even just extemporaneous speech.  You just want to use your natural speaking voice--nothing out of the ordinary.  This is not performance!

    Prior to recording your voice sample, you may wish to take a few deep, calming breaths so that your voice drops into its most relaxed expression. While you're speaking, try to slow down a little more than usual.

  • What if I have a cold or an illness that affects my voice?

    If you have a cold or some other illness that affects your voice, then you may be speaking several tones lower than usual. For this reason, it is much better to wait until you are healthy and your voice returns to its usual range.

    If you simply must analyze your voice now and you feel certain that you're speaking lower than usual, then simply choose the tones that are at the upper range of your analysis results, usually 2-3 or so tones above the strongest tone.

  • Can I speak in my native language when recording my voice?

    Feel free to speak in your own language. Using English isn't necessary. The voice analysis engine on whatsyourtone.com uses sophisticated pitch detection algorithms that are independent of language.

  • I can't record my voice, or am getting the error "microphone is not receiving voice data."

    If you are having trouble submitting your voice while using a cell phone or a tablet, please try to use a desktop or a laptop computer instead. If you are already using a computer, and are receiving the following error:

    Recorder Error

    1. Check Adobe Flash Settings

    Right-click anywhere on the voice recorder, and in the menu that appears, click "Settings". You should then see the following configuration options. Click on the microphone icon and select the microphone you want to use.

    Recorder Settings Box

    If the microphone icon is grey (not clickable), then you will need to use a computer that has a microphone (such as a laptop) or a mobile device (such as a phone or tablet).

    If you're still having trouble, and are using Chrome, please continue the troubleshooting steps below:

    2. Chrome: Flash Authorizations

    This error usually occurs for people using Google's Chrome web browser. If you are, you'll need to authorize microphone access for both Adobe Flash and Chrome.

    (a) To authorize Adobe Flash, click "Allow" when you see the following pop-up box:

    Flash Authorization

    (b) To authorize Chrome, click "Allow" when you see the following pop-up box. It can be difficult to see, as it appears at the TOP of the browser, under the address bar.

    Chrome Authorization

    3. Chrome: Media Exceptions

    Chrome may be configured to block microphone access.

    Please click here for instructions on how to change Chrome's microphone access settings (click here for a video). You may also need to click the button "Manage exceptions..." in Chrome to unblock whatsyourtone.com.

    4. Restart Chrome

    Once you make changes to Chrome's access settings, you may need to exit and restart Chrome for them to take effect.

    If you're still having trouble even after restarting, try to submit your voice sample using an alternate browser like Mozilla Firefox or Internet Explorer!

  • My tone is different than my last analysis. Why?

    Most individuals' voices exhibit a small degree of variation from day to day. However, any tone in the preferred vocal range is adequate for therapeutic applications. To illustrate, let's assume that a person identified "C" as her relaxation tone with a vocal range of B to C#. In reality, she would likely find any of the tones in the associated vocal range -- B, C, or C# -- to be relaxing as well.

    As a result, if her results on a subsequent day yielded Tone 1 as "C#" rather than "C", the composition she already purchased in the key of "C" would still be appropriate for usage.

    With that said, having several compositions in your tonal range (such as B, C, or C# in the above example) is also nice for variety.

     

    For more information, please visit our Interpreting Your Results page.